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Why do I keep getting a Printer Settings message on Macintosh?

If you are seeing a Your printer or printer settings are not supported message, please follow the steps below until the problem is resolved.

1

Check your default system printer.

Please view the article how do I set my default printer?

2

Reinstall the Coupon Printer.

Please choose the browser under your operating system for instructions to install.


Note: Coupon printing is not supported on Mac 10.5 and older.

3

Verify the Coupon Printer plug-in is enabled in your browser.

Please view the article on how to check the Coupon Printer plugin.

4

Try using a different browser or update your browser to the latest version.

You may download the latest version of the browser from the links below:

                Safari Safari       Firefox Firefox     Chrome Chrome

5

Check for software conflicts under your Applications folder.

  • An Internet Security program such as Antivirus, Firewall, Spyware, or Malware may be blocking our printing process.
  • Look in the internet security program for one of these listings or menus:

                Firewall
                Add Site
                Exceptions
                Settings
                Web filtering
                Safe Site

  • Once you locate one of these menus, look for an option to add our site as a safe site.

  • Enter each line of text and click add if you have this option.

                www.coupons.com
                *.coupons.com

  • Go back to the site, and hit the refresh icon in the browser to reload the page.


Note: If you are unable to locate this type of setting on the Internet Security software, contact their support department for further assistance.

6

If none of the above steps resolved the Printing Setting error, the issue may be specific to your printer software (example: Dell, Canon, HP, Epson, or Brother). Removing and re-installing your printer device may resolve the issue.






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