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Why does my Safari browser crash on Macintosh?


If your Safari browser crashed when you printed from Coupons.com, please try the following steps to resolve the issue:

1

Disable add-ons or plugins that you do not use or need.

  • Go MacHD\Library\Internet Plugins.
  • Move or drag the plugin file to the trash.
  • If you are intending to print our coupons, please do NOT remove our Coupon Printer plugin CouponPrinter-Firefox_V2 which is required for printing.
  • Exit the browser and relaunch.
  • Go back to the site and try printing a coupon.


NOTE: your administrator account name and password may be required to complete this task.

3

Disable any unnecessary preset start-up programs.



Set your startup programs to minimal. Multiple programs that run quietly in the background when you first login to your machine can create slow performance and may crash your system.
Please check the following:

  • Click on the Apple icon.
  • Go to System Preferences.

System_Preferences_-_Mac.png

  • Select Users & Groups.

Users_and_Groups_-_Mac.png

  • Select your user account and go to Login Items.
  • Click the minus icon to remove any programs you don't want to start automatically.
  • Please make a note of which programs you uncheck in case you need to add them back later.

Login_Items_-_Mac.png

  • Then go to MacHD\Library\StartupItems.

StartupItems_-_Mac.png

  • Check if the programs listed are necessary. Otherwise, this folder should be empty.
4

Reduce the number of browser sessions or tabs opened at the same time.

Set your Safari browser sessions to minimal, one or two at the same time. Multiple browser sessions when launching your web browser can create slowness and may eventually crash your browser.

  • Select the Window menu. The number of sessions opened will appear at the bottom indicated by the red box in the image below. There should only be one or two listings.
  • Click the red circle on the left of your browser page to close any extra sessions.
  • Then click the ‘X’ to close any extra tabs opened.

Safari_window_sessions_and_tabs_-_Mac.png

These steps are to help manage the preset tabs or sessions.

  • Under the Safari menu, go to Preferences.

Safari_menu_Preferences_-_Mac.png

  • Select the General icon.
  • Select Safari open with: A new window.
  • Select New windows open with Homepage or Empty page.
  • Select New tabs open with Homepage or empty page.

Safari_General_tab_-_Mac.png

  • Exit the browser and relaunch.
  • Go back to the site and try printing a coupon.
6

Check for Safari browser and/or system updates or patches. If possible, use a different browser or update your browser to the latest version.


You may download the latest version of the browser from the links below:

Safari Safari       Firefox Firefox     Chrome Chrome







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