Why am I not able to log in or navigate a coupon website using Firefox on Windows?

If you are experiencing issues with log in, unable to clip a coupon, or the print button is non-responsive, you may have all cookies blocked or JavaScript disabled.


Verify Cookies are not blocked:

  • Click Tools on the menu bar.

Note: If your Firefox menu is hidden, click the ALT key to make it visible .

  • Select Options and click Privacy.

  • Under History, select Remember history or Use custom settings for history and Accept cookies from sites.

  • Click OK to save your changes.

  • If you made changes to cookies, go back to the website to see if the problem is resolved.


Verify JavaScript is enabled:

  • To enable JavaScript, type about:config in the address bar and press Enter.

  • Click I’ll be careful, I promise if a warning message appears.

  • In the search box, search for javascript.enabled

  • If the current value is showing as False, double click on javascript.enabled to change the value from False to True.

  • If you made changes to the JavaScript setting, go back to the website to see if the problem is resolved.

If steps 1 and 2 did not resolve the issue, try resetting your browser.

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